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Experiential AI for Finance Leaders

SPEAKERS: 
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LOCATION:
  
Apr
  
5
  
2023
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In this webinar, experts from the Institute for Experiential AI (EAI) at Northeastern University shared insights into how financial service and fintech companies can gain a competitive advantage by harnessing data and AI.

Drawing lessons from their own experience helping finance companies adopt AI to improve customer experience, security, and more, the experts also discussed the biggest opportunities and challenges facing the industry.

Specific topics included:

°  The advantages of human-centric, experiential AI solutions
°  How to get the most out of customer data
°  How to use AI to improve customer service, credit and risk assessments, trading, back office processes, fraud detection, and more
°  Examples of ways companies like Wells Fargo and JPMorgan Chase have successfully deployed AI
°  Why consumers have rejected certain AI applications, including robo advisors and hyper personalization
°  How banks are adopting blockchain and AI to automate tasks like underwriting loans
°  Why preventing AI bias is so important in the finance industry

Speakers:

Usama Fayyad, executive director at the Institute for Experiential AI (EAI)
Yakov Bart, research professor, D’Amore-McKim School of Business and EAI faculty
Felipe Cortes, professor of finance, D’Amore-McKim School of Business
Kevin Sanborn, business development & partnerships lead at EAI

Flip through the presentation slides here:

Biography

Usama Fayyad is the executive director of the Institute for Experiential AI. Usama joined Northeastern University Khoury College of Computer Science as professor of the practice and the Office of the Provost as the Inaugural Executive Director of the Institute for Experiential AI. He continues as Chairman of Open Insights, a company he founded as a technology and consulting firm in 2008 after leaving Yahoo to enable enterprises to get value out of their data assets and optimize or create new business models based on the evolving economy of interactions. Leveraging open-source and Big Data technology with strategic consulting, Open Insights deploys data-driven solutions to grow revenue from data assets through Big Data strategy, new business models, data science, and AI/ML solutions…  read more

Felipe Cortes is an associate teaching professor of finance at the D’Amore-McKim School of Business at Northeastern University. Prior to joining Northeastern University, Cortes served as an Instructor for finance courses and as a Graduate Research Assistant at Washington University in St. Louis… read more

Yakov Bart is an associate professor of marketing, a Thomas E. Moore Faculty Fellow, and a Patrick F. and Helen C. Walsh Research Professor at D’Amore-McKim School of Business. He holds a doctorate and a Master of Science in Business Administration from the University of California at Berkeley, a Scientiae Magister in Operations Research from MIT, and a diploma in mathematics from Moscow State University. Before joining Northeastern University, Yakov was a marketing professor at INSEAD and visiting faculty at the Wharton School of the University of Pennsylvania… read more

Kevin Sanborn leads business development and partnership efforts across the insurance and financial services sectors at the Institute for Experiential AI. He brings significant insurance expertise to EAI, including senior leadership roles at The Hartford, Homesite Insurance and Attune Insurance… read more

Keynote and Industry Speakers

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Northeastern University Speakers

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Agenda

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Trinity Coakley
Health Science and Psychology Student
Adam Woolley
Director of Assessment, Clinical Professor, Pharmacy and Health Systems Science
Elizabeth Mynatt
Dean of Khoury College of Computer Sciences
Sylvain Jaume
Director, School of Computer Science and Data Analytics
University of New England
Erin O'Neill
Candidate for M.S. in Health Informatics
Annika Schoene
Research Scientist
Doug Sawyer
Medical Director
Maine Medical
Karen Huhn
Professor of Physical Therapy and Program Director
Massachusetts College of Pharmacy and Health Sciences
David Harder
Professor & Director
University of Maine Institute of Medicine
Dan Koloski
Head of Learning Programs, Roux Institute and Professor of the Practice, College of Professional Studies
Northeastern University
Connie Yowell
Senior Advisor to the Provost
Northeastern University
Justin Manjourides
Associate Professor of Public Health and Health Sciences
Northeastern University
Aarti Sathyanarayana
Assistant Professor in Health Science and Computer Science
Northeastern University
Jeanne Latourelle
Senior Vice President, Precision Medicine
Aitia
John Brownstein
SVP and Chief Innovation Officer
Boston Children’s Hospital
Colleen Hole
Innovation Strategic Advisor
Atrium Health/Advocate Health
Jens Rueter
Chief Medical Officer; Medical Director
The Jackson Laboratory; Maine Cancer Genomics Initiative
Predrag Radivojac
Professor of Computer Science and Associate Dean of Research, Khoury College of Computer Science
Northeastern University
Jason Springs
Co-founder & CEO
Endpoint Health
Timothy Ruchti
Director Algorithms
Nihon Kohden Digital Health Solutions LLC
Isaac Kohane
Professor & Chair, Department of Biomedical Informatics
Harvard Medical School
Patricia Geli
Co-founder, Managing Director, and COO
C10 Labs
Crystal Brown
CEO & Co-Founder
CircNova
David Levine
Associate Professor and Clinical Director
Mass General Brigham
Marinka Zitnik
Assistant Professor, Department of Biomedical Informatics
Harvard Medical School
Larry Brilliant
CEO
Evity.AI
Rasu B. Shrestha
Chief Innovation and Commercialization Officer
Advocate Health
John Halamka
Dwight and Dian Diercks President
Mayo Clinic Platform
Hoda Sayed-Friel
Former Executive Vice President
MEDITECH
Yakov Bart
Associate Professor of Marketing at D'Amore-McKim School of Business
Northeastern University
Ricardo Baeza-Yates
Director of Research
Institute for Experiential AI
Michael Workman
Creative Director of the AI Literacy Lab
Northeastern University
Joanna Weiss
Executive Director of the AI Literacy Lab
Northeastern University
James Shanahan
Director of the AI Solutions Hub
Institute for Experiential AI
Sam Scarpino
Director of AI + Life Sciences
Institute for Experiential AI
David De Cremer
Dean of the D'Amore-McKim School of Business
Northeastern University
Ardeshir Contractor
Director of Research for AI4CaS
The Institute for Experiential AI
Manish Worlikar
Heads the Center of Excellence (CoE) for Artificial Intelligence and Advanced Analytics
Fidelity Institutional
Xuning (Mike) Tang
Associate Director of Responsible AI
Verizon
Ashok Srivastava
Senior VP and Chief Data Officer
Intuit
Jay Schuren
Chief Customer Officer
Data Robot
Rudina Seseri
Founder and Managing Partner
Glasswing Ventures
Dan Rosensweig
Chief Executive Officer
Chegg
Peter Norvig
Researcher
Google
Michael Nieset
Partner
Heidrick & Struggles
Dan Lothian
Executive Producer
The World
Aleksandar Lazarevic
Partner
Sigmoid Analytics
John Havens
Director of Emerging Technologies & Strategic Development
IEEE Standards Association
Michelle Gansle
VP of Global Insights and Analytics
McDonald's
Ronke Ekwensi
Vice President, Chief Data Officer
T-Mobile
Cynthia Dwork
Professor of Computer Science
Harvard University
Philip Brey
Professor of Philosophy and Ethics of Technology
The University of Twente
Linda Avery
Former CDAO
Verizon Communications, Federal Reserve Board of New York
Christo Wilson
Affiliate Faculty
Institute for Experiential AI
Cynthia Rudin
Professor of computer science
Duke University
Helen Nissenbaum
Professor
Cornell Tech
Tina Eliassi-Rad
Core Faculty
Institute for Experiential AI
John Basl
Core Faculty
Institute for Experiential AI
Byron Wallace
Core Faculty
Institute for Experiential AI
Sarah Ostadabbas
Core Faculty
Institute for Experiential AI
Alina Oprea
Associate professor, Khoury College of Computer Sciences
Northeastern University
Auroop Ganguly
Director of AI for Climate & Sustainability
Institute for Experiential AI
Ozlem Ergun
Distinguished Professor of Mechanical & Industrial Engineering
Northeastern University
Rai Winslow
Affiliate Faculty
Institute for Experiential AI
Eugene Tunik
Director of AI + Health
Institute for Experiential AI
Melissa Landon
Technology and Business Strategist, AI in Life Sciences
Cyclica (Former)
Aileen Huang-Saad
Associate Professor of Bioengineering and Director of Life Sciences and Engineering
the Roux Institute
Laurent Audoly
Senior Advisor, AI Drug Discovery & Development
Institute for Experiential AI
Jared Auclair
Associate Dean of Professional Programs and Graduate Affairs; Director of the Biopharmaceutical Analysis Laboratory
Northeastern University
Emery Trahan
Interim Dean, D’Amore-McKim School of Business
Northeastern University
Hazel Sive
Dean, College of Science
Northeastern University
Carmen Sceppa
Dean, Bouvé College of Health Sciences
Northeastern University
Uta Poiger
Dean, College of Social Sciences and Humanities
Northeastern University
Beth Mynatt
Dean, Khoury College of Computer Sciences
Northeastern University
Elizabeth Hudson
Dean, College of Arts, Media and Design
Northeastern University
James Hackney
Dean, School of Law
Northeastern University
David Fields
Interim Dean, College of Professional Studies
Northeastern University
Gregory Abowd
Dean, College of Engineering
Northeastern University
David Madigan
Provost and SVP for Academic Affairs
Northeastern University
Lorena Jaume-Palasí
Founder and Executive Director
Ethical Tech Society
Rayid Ghani
Professor of Machine Learning and Public Policy
Carnegie Mellon University
Cansu Canca
Director of Responsible AI Practice
The Institute for Experiential AI
Silvio Amir
Core Faculty
Institute for Experiential AI
Mike Culhane
Group Chief Executive Officer
Pepper Money Group
Don Peppers
Author, Speaker & CX Expert
Vipin Mayar
Head of Customer Knowledge & Strategic Insights
Fidelity Investments
Steve Johnson
Senior Fellow & Advisor
Institute for Experiential AI
Gaia Bellone
Chief Data Scientist for Digital and Marketing
Prudential Financial
Nenshad Bardoliwalla
Chief Product Officer
Data Robot
Sammy Assefa
Head of AI | Research, Development, Innovation
US Bank
Lila Snyder
CEO
Bose
Jennifer Dy
Director of AI Faculty
Institute for Experiential AI
Usama Fayyad
Executive Director
Institute for Experiential AI
David Roux‍
Managing Partner at BayPine
Joseph E. Aoun‍
President of Northeastern University
Kate
Assistant Director of Marketing
EAI

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