Solving Financial Challenges with AI
To truly position your finance organization to thrive in the age of AI, you need more than a standalone consulting project. You need a partner that will help future-proof your organization by building custom AI solutions, training employees on the latest AI techniques, and bolstering your talent pipeline.
The AI Solutions Hub at Northeastern University’s Institute for Experiential AI delivers a holistic approach to empowering our partners. By blending academic excellence with seasoned industry expertise, we collaborate with internal stakeholders to develop tailored AI solutions.
AI drives the most value when it’s collaboratively built by people who understand your organization’s unique business problems, data opportunities, in-house technical capabilities, and workflows.
AI Solutions for Financial Services Leaders
Finance companies face unique hurdles to deploying AI. Our AI solutions for finance companies focus on real business problems. They include:
- Customer Retention
Identify at-risk customers before they leave by analyzing behavior patterns and interaction data. This proactive approach reduces churn rates while increasing customer lifetime value through targeted engagement strategies.
- Fraud Prevention & Detection
Fraud detection platforms can identify and prevent unauthorized transactions in real-time using machine learning and pattern recognition. By monitoring transaction flows and adapting to new fraud tactics, these systems protect your assets and reputation while ensuring legitimate transactions proceed smoothly.
- Risk Analytics
Our risk analytics solutions deliver comprehensive risk assessments using advanced statistical models and predictive analytics. By integrating multiple data sources and applying sophisticated analysis, these platforms help you quantify financial risks, maintain regulatory compliance, and optimize your risk-adjusted returns.
- Product Recommendation Systems
We can analyze customer behavior to understand their preferences and create personalized product recommendations in real-time, delivering the right product to the right customer at the right time. This can help customers grow with your platform and increase retention.
- Customer Experience Enhancement
Generative AI chatbots and virtual assistants can deliver better customer experiences and increase loyalty, while natural language processing and analytic solutions can extract actionable insights to improve your business.
- Personalized Financial Planning
These tools can deliver personalized investment strategies at scale, assessing risk appetites and optimizing portfolios to offer sophisticated wealth management services to a broader client base.
- Data Integration
Get a 360 degree view of your customers by unifying customer data in new ways. AI can help you identify knowledge gaps and outdated information, ultimately providing deep insights into customer behavior and preferences to help you make better decisions.
- Technical Training & Upskilling
Reduce your dependency on external support by empowering your teams with essential AI and technical expertise. Through tailored workshops, hands-on courses, and other training, we help your staff develop the strategic and technical capabilities needed to maintain and advance your AI initiatives independently.
Get Started Today
Schedule a strategy session with our experts to explore how we can help you leverage AI to drive innovation, enhance customer experience, minimize risks, and build internal capabilities.
